Résumé · AI & Automation

Josh Kolasa

AI Systems & Automation Engineer

I design and ship production AI and automation systems, from real-time voice agents and retrieval pipelines to the front ends that make them usable. I work the full stack, learn whatever the problem needs, and move from idea to deployed quickly. I am just as comfortable across a table as I am in a terminal: I meet people, understand the problem in plain language, and leave with something real being built.

Email me View portfolio

01

Selected systems

Harkoda Voice Agent

Internal

A real-time voice agent for a property management firm that handles live calls, customer support, and call routing across telephony, orchestration, speech, and language layers, designed to augment their answering service with full transparency.

Twilion8nSTT + TTSLLM

Harkoda RAG System

Internal

Query an entire property management operation in plain language. Documents and operational history are embedded so a question returns a grounded, sourced answer instead of a guess.

n8nNeonDBpgvectorRAG

Automated Outreach

Client work

Sequenced outreach, follow-ups, and reminders across email and SMS that run themselves, so the right message reaches the right person on schedule without anyone remembering to send it.

n8nTwilioEmail + SMS

Dental Clinic Automation

Venture

A complete go-to-market system that cuts no-shows: an SMS and email reminder pipeline, a live demo panel to show the value, and a sales playbook to close. Backend, front end, and pitch shipped as one.

n8nTwilioGo-to-market

Real-Time Sales Assistant

Prototype

Live AI that sits on a sales call, transcribes both sides, and feeds the rep their next line the moment it matters, without breaking their flow.

Real-time AISpeech-to-textLLM pipeline

Kolasa Ag

Live

A commercial platform connecting farmers with agricultural drone services, built around an interactive ROI calculator that shows the savings before the first conversation.

Web platformROI tooling
kolasaag.ca

02

Experience

2024 – Present
Toronto, ON

Founder & AI Automation Engineer, Kolasa Automations

  • Build production AI and automation systems for businesses: voice agents, retrieval knowledge tools, outreach pipelines, and the interfaces on top of them.
  • Currently leading the internal AI and automation stack at Harkoda, a Toronto property management company, anchored by a real-time voice agent built across eight layers from telephony to logging.
  • Own the full stack on every build, from NeonDB and pgvector through n8n and Twilio to the front end, and take ideas from concept to deployed.
  • Win and run client engagements through in-person outreach across a range of industries.
Sep 2025 – Mar 2026
Vaughan, ON

Operations & Automation Engineer, Klix Media

  • Designed and tested end-to-end automation pipelines for outreach, follow-up, lead targeting, and creative generation.
  • Built AI-assisted email outreach and campaign analysis systems, turning ambiguous business workflows into repeatable ones.
  • Focused on reliability and iteration speed across every pipeline.
Mar 2026 – May 2026
Contract

Marketing Automation & Systems Builder, Community Works

  • Came in to learn an unfamiliar stack and ship something real: a branded estimate calculator with a live pricing engine (per-story rates, debris multipliers, add-ons, tiered quotes) that outputs a structured payload for Jobber and n8n.
  • Picked up Twilio and Chatwoot here, which became the foundation for the automation services I build now.
Feb 2025 – Sep 2025
Self-directed

Independent Game Developer

  • Designed and developed a game end-to-end across systems design, scripting, and UI/UX, using AI-assisted tooling for rapid prototyping and iteration.
2022 – 2024
Vaughan, ON

Customer-Facing Service Roles

  • High-volume, fast-paced service work where I learned to read people quickly, stay accurate under pressure, and keep customers coming back.

03

What I work with

AI & LLM systems
  • LLM pipelines
  • RAG
  • Agentic workflows
  • Prompt engineering
  • Model Context Protocol
Voice & telephony
  • Real-time voice agents
  • Twilio
  • Speech-to-text
  • Text-to-speech
  • Call routing
Automation & orchestration
  • n8n
  • Prefect
  • Microsoft Graph
  • Chatwoot
  • Workflow design
Data & front end
  • NeonDB
  • pgvector
  • Python
  • JavaScript
  • HTML & CSS
  • UI & graphic design

04

Credentials

Certifications · Anthropic Academy
Building with the Claude API
Introduction to Model Context Protocol
Model Context Protocol: Advanced Topics
Education
Diploma, Advertising & Graphic Design
Opticianry Program